◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

VA — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
986
complaints from VA residents, last 12 months
-50.9%
vs the 12 months before (2,010)
30
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.300
  2. Paypal Holdings, Inc225
  3. Chime Financial Inc53
  4. WELLS FARGO & COMPANY49
  5. BANK OF AMERICA, NATIONAL ASSOCIATION34
  6. NAVY FEDERAL CREDIT UNION27
  7. Early Warning Services, LLC26
  8. TRUIST FINANCIAL CORPORATION25
  9. JPMORGAN CHASE & CO.19
  10. ROBINHOOD MARKETS INC.15
  11. Remitly, Inc.15
  12. WESTERN UNION COMPANY, THE13

Companies with the most open files here

  1. Paypal Holdings, Inc6
  2. Chime Financial Inc4
  3. NAVY FEDERAL CREDIT UNION4
  4. Block, Inc.3
  5. BANK OF AMERICA, NATIONAL ASSOCIATION2
  6. SYNCHRONY FINANCIAL2
  7. TRUIST FINANCIAL CORPORATION2
  8. CAPITAL ONE FINANCIAL CORPORATION1

What people here complain about

  1. Fraud or scam298
  2. Unauthorized transactions or other transaction problem210
  3. Other transaction problem165
  4. Trouble accessing funds in your mobile or digital wallet92
  5. Money was not available when promised58
  6. Managing, opening, or closing your mobile wallet account51
  7. Confusing or missing disclosures31
  8. Unexpected or other fees16

Which products

  1. Credit reporting or other personal consumer reports103,059
  2. Debt collection6,371
  3. Credit card2,798
  4. Checking or savings account2,101
  5. Money transfer, virtual currency, or money service986
  6. Mortgage975

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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