Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

VA — credit cards, the record where you live.

Card
2,939
complaints from VA residents, last 12 months
-10.7%
vs the 12 months before (3,290)
109
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION344
  2. CITIBANK, N.A.337
  3. EQUIFAX, INC.236
  4. Experian Information Solutions Inc.202
  5. SYNCHRONY FINANCIAL194
  6. JPMORGAN CHASE & CO.184
  7. AMERICAN EXPRESS COMPANY160
  8. BANK OF AMERICA, NATIONAL ASSOCIATION149
  9. TRANSUNION INTERMEDIATE HOLDINGS, INC.106
  10. WELLS FARGO & COMPANY104
  11. Bread Financial Holdings, Inc.95
  12. NAVY FEDERAL CREDIT UNION81

Companies with the most open files here

  1. SYNCHRONY FINANCIAL26
  2. BANK OF AMERICA, NATIONAL ASSOCIATION16
  3. CAPITAL ONE FINANCIAL CORPORATION10
  4. Experian Information Solutions Inc.9
  5. CITIBANK, N.A.7
  6. NAVY FEDERAL CREDIT UNION7
  7. WELLS FARGO & COMPANY5
  8. Chime Financial Inc4

What people here complain about

  1. Problem with a purchase shown on your statement811
  2. Incorrect information on your report608
  3. Other features, terms, or problems344
  4. Fees or interest238
  5. Getting a credit card222
  6. Closing your account141
  7. Problem when making payments128
  8. Advertising and marketing, including promotional offers122

Which products

  1. Credit reporting or other personal consumer reports103,059
  2. Debt collection6,371
  3. Credit card2,798
  4. Checking or savings account2,101
  5. Money transfer, virtual currency, or money service986
  6. Mortgage975

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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