◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Banking

VA — banking, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
2,093
complaints from VA residents, last 12 months
-13.8%
vs the 12 months before (2,429)
129
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. WELLS FARGO & COMPANY271
  2. NAVY FEDERAL CREDIT UNION215
  3. TRUIST FINANCIAL CORPORATION209
  4. Chime Financial Inc201
  5. BANK OF AMERICA, NATIONAL ASSOCIATION170
  6. CAPITAL ONE FINANCIAL CORPORATION120
  7. JPMORGAN CHASE & CO.104
  8. Block, Inc.100
  9. UNITED SERVICES AUTOMOBILE ASSOCIATION72
  10. SOFI TECHNOLOGIES, INC.62
  11. CITIBANK, N.A.53
  12. PNC Bank N.A.43

Companies with the most open files here

  1. NAVY FEDERAL CREDIT UNION35
  2. BANK OF AMERICA, NATIONAL ASSOCIATION24
  3. Chime Financial Inc17
  4. TRUIST FINANCIAL CORPORATION16
  5. WELLS FARGO & COMPANY11
  6. PNC Bank N.A.6
  7. ALLY FINANCIAL INC.3
  8. Block, Inc.3

What people here complain about

  1. Managing an account1,245
  2. Problem with a lender or other company charging your account323
  3. Closing an account255
  4. Opening an account147
  5. Problem caused by your funds being low109
  6. Incorrect information on your report6
  7. Problem with a company's investigation into an existing problem4
  8. Improper use of your report3

Which products

  1. Credit reporting or other personal consumer reports102,694
  2. Debt collection6,326
  3. Credit card2,764
  4. Checking or savings account2,093
  5. Money transfer, virtual currency, or money service983
  6. Mortgage970

CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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