Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

PR — mortgage, the record where you live.

Card
49
complaints from PR residents, last 12 months
+44.1%
vs the 12 months before (34)
4
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. FIRSTBANK PUERTO RICO14
  2. BANCO POPULAR DE PUERTO RICO11
  3. OFG BANCORP8
  4. Peer Advisors, LLC3
  5. PLANET HOME LENDING, LLC2
  6. Rocket Mortgage, LLC2
  7. CrossCountry Mortgage LLC1
  8. EMI Equity Mortgage, Inc.1
  9. Franklin Credit Management Corporation1
  10. LoanCare, LLC1
  11. M&T BANK CORPORATION1
  12. METRO ISLAND MORTGAGE INC.1

Companies with the most open files here

  1. BANCO POPULAR DE PUERTO RICO1
  2. FIRSTBANK PUERTO RICO1
  3. Rocket Mortgage, LLC1
  4. Shellpoint Partners, LLC1

What people here complain about

  1. Trouble during payment process28
  2. Struggling to pay mortgage11
  3. Closing on a mortgage5
  4. Applying for a mortgage or refinancing an existing mortgage2
  5. Problem with a company's investigation into an existing problem2
  6. Incorrect information on your report1

Which products

  1. Credit reporting or other personal consumer reports26,265
  2. Debt collection318
  3. Credit card261
  4. Checking or savings account117
  5. Money transfer, virtual currency, or money service66
  6. Vehicle loan or lease56

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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