◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit reporting

PR — credit reporting, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
26,265
complaints from PR residents, last 12 months
+24.1%
vs the 12 months before (21,169)
2,983
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.9,759
  2. Experian Information Solutions Inc.8,167
  3. EQUIFAX, INC.7,963
  4. LEXISNEXIS34
  5. BANCO POPULAR DE PUERTO RICO25
  6. CITIBANK, N.A.21
  7. CBC Companies, Inc.18
  8. SYNCHRONY FINANCIAL18
  9. CAPITAL ONE FINANCIAL CORPORATION16
  10. BANK OF AMERICA, NATIONAL ASSOCIATION15
  11. FIRSTBANK PUERTO RICO14
  12. DISCOVER BANK12

Companies with the most open files here

  1. Experian Information Solutions Inc.1,756
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.703
  3. EQUIFAX, INC.515
  4. SYNCHRONY FINANCIAL3
  5. BANK OF AMERICA, NATIONAL ASSOCIATION2
  6. Bridgecrest Acceptance Corporation1
  7. MOHELA1
  8. NAVY FEDERAL CREDIT UNION1

What people here complain about

  1. Incorrect information on your report20,142
  2. Problem with a company's investigation into an existing problem4,092
  3. Improper use of your report1,823
  4. Unable to get your credit report or credit score138
  5. Problem with fraud alerts or security freezes50
  6. Credit monitoring or identity theft protection services11
  7. Problem with a company's investigation into an existing issue7
  8. Identity theft protection or other monitoring services2

Which products

  1. Credit reporting or other personal consumer reports26,265
  2. Debt collection318
  3. Credit card261
  4. Checking or savings account117
  5. Money transfer, virtual currency, or money service66
  6. Vehicle loan or lease56

CFPB complaints about credit reporting products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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