Your community's record · from the CFPB database · Banking
PR — banking, the record where you live.
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
117
complaints from PR residents, last 12 months
+39.3%
vs the 12 months before (84)
5
still sitting in progress (2 yrs)
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Most complained-about companies here
- BANCO POPULAR DE PUERTO RICO39
- OFG BANCORP17
- FIRSTBANK PUERTO RICO14
- PENTAGON FEDERAL CREDIT UNION7
- ALLY FINANCIAL INC.5
- BANK OF AMERICA, NATIONAL ASSOCIATION5
- AMERICAN EXPRESS COMPANY3
- GOLDMAN SACHS BANK USA3
- NAVY FEDERAL CREDIT UNION3
- WELLS FARGO & COMPANY3
- CITIZENS FINANCIAL GROUP, INC.2
- Chime Financial Inc2
Companies with the most open files here
What people here complain about
- Managing an account79
- Closing an account12
- Problem with a lender or other company charging your account11
- Opening an account8
- Problem caused by your funds being low7
Which products
- Credit reporting or other personal consumer reports26,265
- Debt collection318
- Credit card261
- Checking or savings account117
- Money transfer, virtual currency, or money service66
- Vehicle loan or lease56
CFPB complaints about consumer banking products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source