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MO — the record where you live.

Card
70,702
complaints from MO residents, last 12 months
+35.5%
vs the 12 months before (52,160)
5,732
still sitting in progress (2 yrs)
#22 of 51
by complaint volume
#26 of 51
per 100,000 residents (1,145.7 per 100k)
#30 of 51
by year-over-year growth
Closest to home
St. Louis (city) County (): 8,808 complaints in 12 months — 12.5% of all of MO
811 still open · +60.4% year over year · see the county record →

MO's money — what state and local governments took in, spent and owe (2024)

28.1%
Share of MO's state and local revenue that came from the federal government (2024)
Formula: revenue from federal government ÷ total revenue (state and local governments combined). Census ASSLGF LF0004 × Census ASSLGF LF0001.
A share, not a judgment: federal grants fund Medicaid, highways and schools everywhere; the share differs with a state's income, program choices and population.
$5,558
State and local debt outstanding per resident (2024)
Formula: total debt outstanding ÷ ACS population. Census ASSLGF LF0231 × Census ACS B01003.
Debt finances roads, water systems and buildings that last decades; per-resident debt says how much is owed, not whether it was well spent.
1.9%
Share of every dollar spent that went to interest on debt (2024)
Formula: interest on debt ÷ total expenditure. Census ASSLGF LF0099 × Census ASSLGF LF0090.
Interest is the price of past borrowing paid out of today's budget.
1146.2 · $5,502
CFPB complaints per 100,000 residents next to taxes paid per resident
Formula: complaints filed by residents in the last 12 months ÷ population × 100,000; total state and local taxes ÷ population. CFPB Consumer Complaint Database (state) × Census ASSLGF LF0008 + ACS.
Two records about the same residents, side by side. Neither causes the other; together they describe what people here pay and what they report.
66,906
People whose health records were reported breached by MO-based covered entities, per 100,000 residents (reports under OCR review, last 24 months)
Formula: sum of 'individuals affected' across breach reports whose covered entity lists this state ÷ ACS population × 100,000. HHS OCR breach portal × Census ACS B01003.
Affected people may live in any state; the count is where the reporting entity is based. A report is the entity's own filing, not a finding of fault.
Per resident2024Change vs 2019
Revenue, all sources$12,305+23.6% since base year
…of which from the federal government$3,455+70% since base year
Taxes collected$5,502+34.1% since base year
…of which property taxes$1,587+38.9% since base year
Spending$11,917+23.6% since base year
…of which interest on debt$223-34.3% since base year
Debt outstanding$5,558-27.4% since base year
Public-employee pensions paid out$1,169+26.8% since base year

State level only: the Census API publishes no county or city totals, so we show none. Figures are what governments reported to the Census Bureau; Alpha Covenant applies no rating. Population: Census ACS 5-year 2023, B01003. Census source call · Municipal bond disclosures for issuers in MO — MSRB EMMA (official statements, continuing disclosures)

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Where MO ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

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Escalating fastest — product areas

  1. Mortgage
    +94.9% (256 → 499)
  2. Credit reporting or other personal consumer reports
    +45% (43,373 → 62,907)
  3. Vehicle loan or lease
    +39.7% (277 → 387)
  4. Payday loan, title loan, personal loan, or advance loan
    +21.8% (229 → 279)

Escalating fastest — issues

  1. Unauthorized transactions or other transaction problem
    +123.3% (60 → 134)
  2. Struggling to pay mortgage
    +115.4% (65 → 140)
  3. Problem with a lender or other company charging your account
    +98.9% (95 → 189)
  4. Took or threatened to take negative or legal action
    +90.7% (482 → 919)

Escalating fastest — companies

  1. Chime Financial Inc
    +167.9% (109 → 292)
  2. Paypal Holdings, Inc
    +94.4% (90 → 175)
  3. CL Holdings LLC
    +84.5% (168 → 310)
  4. I.C. System, Inc.
    +57.8% (83 → 131)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.22,936
  2. EQUIFAX, INC.19,039
  3. Experian Information Solutions Inc.18,806
  4. CAPITAL ONE FINANCIAL CORPORATION390
  5. LEXISNEXIS386
  6. Block, Inc.316
  7. CL Holdings LLC310
  8. Resurgent Capital Services L.P.297
  9. Chime Financial Inc292
  10. ENCORE CAPITAL GROUP INC.238
  11. CBC Companies, Inc.216
  12. U.S. BANCORP202

Companies with the most open files here

  1. Experian Information Solutions Inc.3,012
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.1,812
  3. EQUIFAX, INC.634
  4. Chime Financial Inc26
  5. BANK OF AMERICA, NATIONAL ASSOCIATION22
  6. NAVY FEDERAL CREDIT UNION20
  7. MOHELA19
  8. Kriya Capital, LLC15

What people here complain about

  1. Incorrect information on your report37,435
  2. Problem with a company's investigation into an existing problem13,993
  3. Improper use of your report11,094
  4. Attempts to collect debt not owed1,568
  5. Took or threatened to take negative or legal action919
  6. Managing an account563
  7. Written notification about debt506
  8. False statements or representation381

Which products

  1. Credit reporting or other personal consumer reports62,907
  2. Debt collection3,625
  3. Checking or savings account1,005
  4. Credit card932
  5. Money transfer, virtual currency, or money service610
  6. Mortgage499

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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