◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

MO — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
501
complaints from MO residents, last 12 months
+95.7%
vs the 12 months before (256)
24
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC54
  2. Shellpoint Partners, LLC46
  3. Ocwen Financial Corporation27
  4. Freedom Mortgage Company23
  5. PENNYMAC LOAN SERVICES, LLC.21
  6. U.S. BANCORP20
  7. Mr. Cooper Group Inc.18
  8. PLANET HOME LENDING, LLC17
  9. Village Capital & Investment LLC14
  10. CARRINGTON MORTGAGE SERVICES, LLC13
  11. BANK OF AMERICA, NATIONAL ASSOCIATION12
  12. SELECT PORTFOLIO SERVICING, INC.12

Companies with the most open files here

  1. CARRINGTON MORTGAGE SERVICES, LLC3
  2. NAVY FEDERAL CREDIT UNION3
  3. SERVICEMAC, LLC3
  4. Shellpoint Partners, LLC3
  5. Freedom Mortgage Company2
  6. United Shore Financial Services, LLC2
  7. BANK OF AMERICA, NATIONAL ASSOCIATION1
  8. Ocwen Financial Corporation1

What people here complain about

  1. Trouble during payment process245
  2. Struggling to pay mortgage140
  3. Applying for a mortgage or refinancing an existing mortgage61
  4. Closing on a mortgage34
  5. Incorrect information on your report12
  6. Problem with a company's investigation into an existing problem8
  7. Credit monitoring or identity theft protection services1

Which products

  1. Credit reporting or other personal consumer reports63,122
  2. Debt collection3,635
  3. Checking or savings account1,011
  4. Credit card935
  5. Money transfer, virtual currency, or money service613
  6. Mortgage501

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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