County record · from the CFPB database · MO

St. Louis (city) County, MO — the record where you live.

Every CFPB complaint whose consumer ZIP code falls inside the county (38 ZIP codes). Filings, not findings — companies respond to most of them; the ones they never answer are counted separately.

8,808

complaints, last 12 months

+60.4% vs prior 12 months

12.5%

share of all MO complaints

MO: 70,702

811

still open — no final company answer

received in the last 24 months

2026-09-25

as of

refreshed daily from CFPB

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Escalating fastest — product areas

Credit reporting or other personal consumer reports
+70.9% (4,850 → 8,290)
Checking or savings account
+5.5% (55 → 58)

Escalating fastest — issues

Problem with a company's investigation into an existing problem
+124.8% (870 → 1,956)
Improper use of your report
+64.1% (788 → 1,293)
Incorrect information on your report
+55.9% (3,205 → 4,995)
Took or threatened to take negative or legal action
+5.5% (73 → 77)

Escalating fastest — companies

TRANSUNION INTERMEDIATE HOLDINGS, INC.
+78.6% (1,679 → 2,998)
Experian Information Solutions Inc.
+66.8% (1,538 → 2,566)
EQUIFAX, INC.
+51.4% (1,642 → 2,486)

Most complained-about companies

1. TRANSUNION INTERMEDIATE HOLDINGS, INC.2,998 · 34.0%
2. Experian Information Solutions Inc.2,566 · 29.1%
3. EQUIFAX, INC.2,486 · 28.2%
4. LEXISNEXIS47 · 0.5%
5. CBC Companies, Inc.33 · 0.4%
6. CL Holdings LLC31 · 0.4%
7. Block, Inc.26 · 0.3%
8. U.S. BANCORP24 · 0.3%
9. BANK OF AMERICA, NATIONAL ASSOCIATION17 · 0.2%
10. ENCORE CAPITAL GROUP INC.17 · 0.2%
11. I.C. System, Inc.17 · 0.2%
12. CITIBANK, N.A.15 · 0.2%

Companies with the most files still open

1. Experian Information Solutions Inc.444
2. TRANSUNION INTERMEDIATE HOLDINGS, INC.248
3. EQUIFAX, INC.95
4. BANK OF AMERICA, NATIONAL ASSOCIATION4
5. NAVY FEDERAL CREDIT UNION4
6. Portfolio Recovery Associates, LLC2
7. U.S. BANCORP2
8. American Credit Acceptance, LLC1

What people complain about

1. Incorrect information on your report4,995 · 56.7%
2. Problem with a company's investigation into an existing problem1,956 · 22.2%
3. Improper use of your report1,293 · 14.7%
4. Attempts to collect debt not owed107 · 1.2%
5. Took or threatened to take negative or legal action77 · 0.9%
6. Written notification about debt58 · 0.7%
7. Managing an account33 · 0.4%
8. False statements or representation28 · 0.3%

Which products

1. Credit reporting or other personal consumer reports8,290 · 94.1%
2. Debt collection279 · 3.2%
3. Checking or savings account58 · 0.7%
4. Credit card55 · 0.6%
5. Money transfer, virtual currency, or money service42 · 0.5%
6. Mortgage37 · 0.4%

CFPB complaints whose consumer ZIP code falls inside St. Louis (city) County, MO (38 ZIP codes per GeoNames). Counts are filings, not findings. Source: CFPB Consumer Complaint Database. Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. Newsrooms may cite or embed with attribution.