County record · from the CFPB database · AZ
Maricopa County, AZ (Phoenix) — the record where you live.
Every CFPB complaint whose consumer ZIP code falls inside the county (198 ZIP codes). Filings, not findings — companies respond to most of them; the ones they never answer are counted separately.
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Escalating fastest — product areas
- Debt collection+134.7% (3,110 → 7,300)
- Payday loan, title loan, personal loan, or advance loan+75.9% (174 → 306)
- Vehicle loan or lease+52.4% (225 → 343)
- Credit reporting or other personal consumer reports+46.9% (50,448 → 74,120)
Escalating fastest — issues
- Took or threatened to take negative or legal action+861.2% (456 → 4,383)
- Problem with fraud alerts or security freezes+113.8% (94 → 201)
- Problem with a company's investigation into an existing problem+111.9% (8,379 → 17,753)
- Struggling to pay mortgage+103.5% (57 → 116)
Escalating fastest — companies
- Bread Financial Holdings, Inc.+243.9% (82 → 282)
- Portfolio Recovery Associates, LLC+241.5% (130 → 444)
- Affirm Holdings, Inc+211.1% (63 → 196)
- Kriya Capital, LLC+205.7% (70 → 214)
Most complained-about companies
- 1. TRANSUNION INTERMEDIATE HOLDINGS, INC.26,091 · 30.4%
- 2. EQUIFAX, INC.23,486 · 27.4%
- 3. Experian Information Solutions Inc.22,401 · 26.1%
- 4. WELLS FARGO & COMPANY549 · 0.6%
- 5. JPMORGAN CHASE & CO.512 · 0.6%
- 6. CL Holdings LLC451 · 0.5%
- 7. ENCORE CAPITAL GROUP INC.448 · 0.5%
- 8. Portfolio Recovery Associates, LLC444 · 0.5%
- 9. CAPITAL ONE FINANCIAL CORPORATION433 · 0.5%
- 10. BANK OF AMERICA, NATIONAL ASSOCIATION409 · 0.5%
- 11. LEXISNEXIS405 · 0.5%
- 12. Resurgent Capital Services L.P.379 · 0.4%
Companies with the most files still open
- 1. Experian Information Solutions Inc.4,229
- 2. TRANSUNION INTERMEDIATE HOLDINGS, INC.2,842
- 3. EQUIFAX, INC.948
- 4. BANK OF AMERICA, NATIONAL ASSOCIATION35
- 5. SYNCHRONY FINANCIAL25
- 6. Chime Financial Inc19
- 7. Kriya Capital, LLC19
- 8. MOHELA19
What people complain about
- 1. Incorrect information on your report42,550 · 49.6%
- 2. Problem with a company's investigation into an existing problem17,753 · 20.7%
- 3. Improper use of your report13,492 · 15.7%
- 4. Took or threatened to take negative or legal action4,383 · 5.1%
- 5. Attempts to collect debt not owed1,623 · 1.9%
- 6. Written notification about debt684 · 0.8%
- 7. Managing an account678 · 0.8%
- 8. Problem with a purchase shown on your statement399 · 0.5%
Which products
- 1. Credit reporting or other personal consumer reports74,120 · 86.4%
- 2. Debt collection7,300 · 8.5%
- 3. Credit card1,256 · 1.5%
- 4. Checking or savings account1,175 · 1.4%
- 5. Money transfer, virtual currency, or money service456 · 0.5%
- 6. Mortgage439 · 0.5%
CFPB complaints whose consumer ZIP code falls inside Maricopa County, AZ (198 ZIP codes per GeoNames). Counts are filings, not findings. Source: CFPB Consumer Complaint Database. Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. Newsrooms may cite or embed with attribution.