Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

WV — mortgage, the record where you live.

Card
79
complaints from WV residents, last 12 months
+21.5%
vs the 12 months before (65)
1
still sitting in progress (2 yrs)

My State, Monthly · free

Get WV's record on the first business day of every month.

Where WV ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. Rocket Mortgage, LLC13
  2. Mr. Cooper Group Inc.5
  3. Shellpoint Partners, LLC4
  4. VANDERBILT MORTGAGE & FINANCE, INC4
  5. CARRINGTON MORTGAGE SERVICES, LLC3
  6. Freedom Mortgage Company3
  7. JPMORGAN CHASE & CO.3
  8. Movement Mortgage LLC3
  9. FIFTH THIRD FINANCIAL CORPORATION2
  10. Guild Holdings Company2
  11. HUNTINGTON NATIONAL BANK, THE2
  12. NAVY FEDERAL CREDIT UNION2

Companies with the most open files here

  1. Guild Holdings Company1

What people here complain about

  1. Trouble during payment process37
  2. Struggling to pay mortgage23
  3. Applying for a mortgage or refinancing an existing mortgage12
  4. Incorrect information on your report5
  5. Closing on a mortgage2

Which products

  1. Credit reporting or other personal consumer reports4,828
  2. Debt collection515
  3. Credit card355
  4. Checking or savings account263
  5. Money transfer, virtual currency, or money service133
  6. Mortgage79

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.