◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

WV — money transfer & crypto, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
133
complaints from WV residents, last 12 months
-34.8%
vs the 12 months before (204)
5
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Block, Inc.55
  2. Paypal Holdings, Inc34
  3. Chime Financial Inc11
  4. Early Warning Services, LLC3
  5. JPMORGAN CHASE & CO.3
  6. TRUIST FINANCIAL CORPORATION3
  7. BANK OF AMERICA, NATIONAL ASSOCIATION2
  8. NAVY FEDERAL CREDIT UNION2
  9. Remitly, Inc.2
  10. SOFI TECHNOLOGIES, INC.2
  11. Securus J Holdings, LLC2
  12. Acorns Grow Incorporated1

Companies with the most open files here

  1. Block, Inc.2
  2. BANK OF AMERICA, NATIONAL ASSOCIATION1
  3. Chime Financial Inc1
  4. NAVY FEDERAL CREDIT UNION1

What people here complain about

  1. Fraud or scam39
  2. Unauthorized transactions or other transaction problem26
  3. Other transaction problem18
  4. Trouble accessing funds in your mobile or digital wallet16
  5. Managing, opening, or closing your mobile wallet account14
  6. Confusing or misleading advertising or marketing4
  7. Confusing or missing disclosures4
  8. Money was not available when promised4

Which products

  1. Credit reporting or other personal consumer reports4,856
  2. Debt collection516
  3. Credit card356
  4. Checking or savings account263
  5. Money transfer, virtual currency, or money service133
  6. Mortgage79

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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