◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database

WI — the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
54,458
complaints from WI residents, last 12 months
+74.3%
vs the 12 months before (31,238)
5,013
still sitting in progress (2 yrs)
#25 of 51
by complaint volume
#29 of 51
per 100,000 residents (924.1 per 100k)
#5 of 51
by year-over-year growth
Closest to home
Milwaukee County (Milwaukee): 35,394 complaints in 12 months — 65% of all of WI
3,388 still open · +89.9% year over year · see the county record →

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Escalating fastest — product areas

  1. Credit reporting or other personal consumer reports
    +86.9% (26,382 → 49,304)
  2. Payday loan, title loan, personal loan, or advance loan
    +55.2% (134 → 208)
  3. Debt collection
    +29.6% (1,646 → 2,133)
  4. Prepaid card
    +17.9% (56 → 66)

Escalating fastest — issues

  1. Took or threatened to take negative or legal action
    +162.8% (188 → 494)
  2. Unable to get your credit report or credit score
    +155.1% (98 → 250)
  3. Incorrect information on your report
    +120.1% (15,263 → 33,596)
  4. Problem with a lender or other company charging your account
    +115.3% (59 → 127)

Escalating fastest — companies

  1. CL Holdings LLC
    +221.9% (73 → 235)
  2. LEXISNEXIS
    +212.8% (218 → 682)
  3. Chime Financial Inc
    +150% (72 → 180)
  4. Paypal Holdings, Inc
    +98.4% (61 → 121)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.17,233
  2. EQUIFAX, INC.15,479
  3. Experian Information Solutions Inc.14,683
  4. LEXISNEXIS682
  5. CAPITAL ONE FINANCIAL CORPORATION303
  6. CL Holdings LLC235
  7. JPMORGAN CHASE & CO.209
  8. CITIBANK, N.A.201
  9. Resurgent Capital Services L.P.198
  10. Chime Financial Inc180
  11. Block, Inc.170
  12. ENCORE CAPITAL GROUP INC.164

Companies with the most open files here

  1. Experian Information Solutions Inc.2,680
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.1,337
  3. EQUIFAX, INC.834
  4. Chime Financial Inc14
  5. MOHELA14
  6. SYNCHRONY FINANCIAL14
  7. BANK OF AMERICA, NATIONAL ASSOCIATION9
  8. Portfolio Recovery Associates, LLC9

What people here complain about

  1. Incorrect information on your report33,596
  2. Improper use of your report8,862
  3. Problem with a company's investigation into an existing problem6,685
  4. Attempts to collect debt not owed783
  5. Took or threatened to take negative or legal action494
  6. Managing an account403
  7. Written notification about debt360
  8. False statements or representation265

Which products

  1. Credit reporting or other personal consumer reports49,304
  2. Debt collection2,133
  3. Credit card886
  4. Checking or savings account683
  5. Money transfer, virtual currency, or money service363
  6. Mortgage249

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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