◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

WA — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
616
complaints from WA residents, last 12 months
+35.7%
vs the 12 months before (454)
30
still sitting in progress (2 yrs)

My State, Monthly · free

Get WA's record on the first business day of every month.

Where WA ranks, what's escalating, the county closest to home, and which companies actually improved. Public figures only. One email a month, one-click unsubscribe, your address is never sold.

Want the day-of alert when a specific company changes? That's the paid detail: $9 for 30 days, then $19/month.

Most complained-about companies here

  1. Shellpoint Partners, LLC70
  2. Rocket Mortgage, LLC53
  3. Freedom Mortgage Company31
  4. Ocwen Financial Corporation30
  5. WELLS FARGO & COMPANY30
  6. Mr. Cooper Group Inc.29
  7. Selene Holdings LLC21
  8. JPMORGAN CHASE & CO.19
  9. LoanCare, LLC19
  10. CARRINGTON MORTGAGE SERVICES, LLC18
  11. Idaho Housing And Finance Association18
  12. PENNYMAC LOAN SERVICES, LLC.18

Companies with the most open files here

  1. Shellpoint Partners, LLC13
  2. BANK OF AMERICA, NATIONAL ASSOCIATION3
  3. Rocket Mortgage, LLC2
  4. BOEING EMPLOYEES' CREDIT UNION1
  5. BSI Financial Holdings, Inc.1
  6. CARRINGTON MORTGAGE SERVICES, LLC1
  7. CITIZENS FINANCIAL GROUP, INC.1
  8. CrossCountry Mortgage LLC1

What people here complain about

  1. Trouble during payment process283
  2. Struggling to pay mortgage156
  3. Applying for a mortgage or refinancing an existing mortgage81
  4. Closing on a mortgage46
  5. Incorrect information on your report31
  6. Problem with a company's investigation into an existing problem16
  7. Unable to get your credit report or credit score2
  8. Improper use of your report1

Which products

  1. Credit reporting or other personal consumer reports55,804
  2. Debt collection4,334
  3. Credit card2,102
  4. Checking or savings account1,534
  5. Money transfer, virtual currency, or money service782
  6. Mortgage616

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

Cookies run the site and measure what's working. Necessary ones are always on; you choose the rest. Policy.