Alpha CovenantPull a Record

Your community's record · from the CFPB database · Money transfer & crypto

WA — money transfer & crypto, the record where you live.

Card
782
complaints from WA residents, last 12 months
-15%
vs the 12 months before (920)
25
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Paypal Holdings, Inc249
  2. Block, Inc.167
  3. BANK OF AMERICA, NATIONAL ASSOCIATION36
  4. Chime Financial Inc33
  5. ROBINHOOD MARKETS INC.27
  6. JPMORGAN CHASE & CO.25
  7. Coinbase, Inc.22
  8. WELLS FARGO & COMPANY22
  9. TClub Inc12
  10. U.S. BANCORP12
  11. SOFI TECHNOLOGIES, INC.10
  12. WESTERN UNION COMPANY, THE10

Companies with the most open files here

  1. Paypal Holdings, Inc10
  2. BANK OF AMERICA, NATIONAL ASSOCIATION4
  3. Block, Inc.4
  4. BOEING EMPLOYEES' CREDIT UNION2
  5. WELLS FARGO & COMPANY2
  6. Foris DAX, Inc.1
  7. Meta Payments Inc.1
  8. TRUIST FINANCIAL CORPORATION1

What people here complain about

  1. Fraud or scam215
  2. Unauthorized transactions or other transaction problem143
  3. Other transaction problem123
  4. Trouble accessing funds in your mobile or digital wallet81
  5. Money was not available when promised77
  6. Managing, opening, or closing your mobile wallet account55
  7. Other service problem26
  8. Confusing or missing disclosures20

Which products

  1. Credit reporting or other personal consumer reports55,804
  2. Debt collection4,334
  3. Credit card2,102
  4. Checking or savings account1,534
  5. Money transfer, virtual currency, or money service782
  6. Mortgage616

CFPB complaints about money transfer & digital payments products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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