Your community's record · from the CFPB database
PA — the record where you live.
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
225,599
complaints from PA residents, last 12 months
+27.6%
vs the 12 months before (176,795)
20,127
still sitting in progress (2 yrs)
#8 of 51
by complaint volume
#17 of 51
per 100,000 residents (1,740.5 per 100k)
#39 of 51
by year-over-year growth
Closest to home
Philadelphia County (Philadelphia): 86,539 complaints in 12 months — 38.5% of all of PA
7,181 still open · +21.8% year over year · see the county record →
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Escalating fastest — product areas
- Payday loan, title loan, personal loan, or advance loan+50.1% (353 → 530)
- Mortgage+38.7% (825 → 1,144)
- Credit reporting or other personal consumer reports+29.9% (156,842 → 203,666)
- Vehicle loan or lease+29.9% (649 → 843)
Escalating fastest — issues
- Took or threatened to take negative or legal action+119.7% (755 → 1,659)
- Problem with a purchase shown on your statement+77.1% (532 → 942)
- Struggling to pay mortgage+76.1% (159 → 280)
- Trouble using your card+63% (92 → 150)
Escalating fastest — companies
- Paypal Holdings, Inc+110.7% (233 → 491)
- Chime Financial Inc+102.5% (242 → 490)
- CL Holdings LLC+73.8% (523 → 909)
- LEXISNEXIS+68.9% (322 → 544)
Most complained-about companies here
- TRANSUNION INTERMEDIATE HOLDINGS, INC.73,038
- EQUIFAX, INC.63,298
- Experian Information Solutions Inc.62,796
- CAPITAL ONE FINANCIAL CORPORATION1,237
- Resurgent Capital Services L.P.979
- CL Holdings LLC909
- ENCORE CAPITAL GROUP INC.758
- Portfolio Recovery Associates, LLC727
- CITIBANK, N.A.725
- WELLS FARGO & COMPANY705
- JPMORGAN CHASE & CO.668
- Block, Inc.562
Companies with the most open files here
What people here complain about
- Incorrect information on your report129,283
- Improper use of your report40,801
- Problem with a company's investigation into an existing problem32,942
- Attempts to collect debt not owed5,526
- Managing an account1,725
- Took or threatened to take negative or legal action1,659
- Written notification about debt1,634
- False statements or representation1,302
Which products
- Credit reporting or other personal consumer reports203,666
- Debt collection10,729
- Credit card3,060
- Checking or savings account3,046
- Money transfer, virtual currency, or money service1,305
- Mortgage1,144
CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.
Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source