Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

UT — mortgage, the record where you live.

Card
267
complaints from UT residents, last 12 months
+45.1%
vs the 12 months before (184)
16
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC35
  2. Shellpoint Partners, LLC25
  3. Freedom Mortgage Company19
  4. Mr. Cooper Group Inc.11
  5. CARRINGTON MORTGAGE SERVICES, LLC9
  6. MOUNTAIN AMERICA FEDERAL CREDIT UNION9
  7. PENNYMAC LOAN SERVICES, LLC.9
  8. Guild Holdings Company7
  9. Ocwen Financial Corporation7
  10. RoundPoint Mortgage Servicing LLC7
  11. SECURITY SERVICE FEDERAL CREDIT UNION7
  12. SELECT PORTFOLIO SERVICING, INC.7

Companies with the most open files here

  1. United Shore Financial Services, LLC3
  2. MOUNTAIN AMERICA FEDERAL CREDIT UNION2
  3. Rocket Mortgage, LLC2
  4. Shellpoint Partners, LLC2
  5. Acra Intermediate Holdings, LLC1
  6. Better Mortgage, Inc.1
  7. CARRINGTON MORTGAGE SERVICES, LLC1
  8. CrossCountry Mortgage LLC1

What people here complain about

  1. Trouble during payment process133
  2. Struggling to pay mortgage66
  3. Applying for a mortgage or refinancing an existing mortgage35
  4. Closing on a mortgage18
  5. Incorrect information on your report10
  6. Problem with a company's investigation into an existing problem4
  7. Improper use of your report1

Which products

  1. Credit reporting or other personal consumer reports14,760
  2. Debt collection970
  3. Credit card643
  4. Checking or savings account484
  5. Money transfer, virtual currency, or money service275
  6. Mortgage267

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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