Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

TN — mortgage, the record where you live.

Card
592
complaints from TN residents, last 12 months
+43.3%
vs the 12 months before (413)
31
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC92
  2. Rocket Mortgage, LLC69
  3. Freedom Mortgage Company33
  4. Ocwen Financial Corporation30
  5. CARRINGTON MORTGAGE SERVICES, LLC22
  6. PENNYMAC LOAN SERVICES, LLC.21
  7. United Shore Financial Services, LLC17
  8. Mr. Cooper Group Inc.15
  9. LAKEVIEW LOAN SERVICING, LLC13
  10. Selene Holdings LLC12
  11. SELECT PORTFOLIO SERVICING, INC.11
  12. LoanCare, LLC10

Companies with the most open files here

  1. Shellpoint Partners, LLC8
  2. United Shore Financial Services, LLC6
  3. CARRINGTON MORTGAGE SERVICES, LLC3
  4. Ocwen Financial Corporation3
  5. HUNTINGTON NATIONAL BANK, THE2
  6. AmeriHome Mortgage Company, LLC1
  7. Click n' Close, Inc.1
  8. FIFTH THIRD FINANCIAL CORPORATION1

What people here complain about

  1. Trouble during payment process289
  2. Struggling to pay mortgage155
  3. Applying for a mortgage or refinancing an existing mortgage71
  4. Closing on a mortgage52
  5. Incorrect information on your report18
  6. Problem with a company's investigation into an existing problem5
  7. Improper use of your report1
  8. Unable to get your credit report or credit score1

Which products

  1. Credit reporting or other personal consumer reports84,626
  2. Debt collection5,645
  3. Checking or savings account1,429
  4. Credit card1,319
  5. Money transfer, virtual currency, or money service695
  6. Mortgage592

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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