◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

LA — mortgage, the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
454
complaints from LA residents, last 12 months
+12.4%
vs the 12 months before (404)
22
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Rocket Mortgage, LLC50
  2. Shellpoint Partners, LLC48
  3. CARRINGTON MORTGAGE SERVICES, LLC35
  4. PENNYMAC LOAN SERVICES, LLC.24
  5. Freedom Mortgage Company22
  6. Mr. Cooper Group Inc.16
  7. SELECT PORTFOLIO SERVICING, INC.16
  8. Selene Holdings LLC16
  9. WELLS FARGO & COMPANY15
  10. LoanCare, LLC14
  11. Valon Technologies, Inc.14
  12. Ocwen Financial Corporation13

Companies with the most open files here

  1. Shellpoint Partners, LLC6
  2. CARRINGTON MORTGAGE SERVICES, LLC5
  3. Rocket Mortgage, LLC3
  4. PLANET HOME LENDING, LLC2
  5. PNC Bank N.A.2
  6. FCI Lender Services Inc.1
  7. Freedom Mortgage Company1
  8. HANCOCK WHITNEY BANK1

What people here complain about

  1. Trouble during payment process209
  2. Struggling to pay mortgage162
  3. Applying for a mortgage or refinancing an existing mortgage31
  4. Closing on a mortgage24
  5. Incorrect information on your report18
  6. Problem with a company's investigation into an existing problem7
  7. Credit monitoring or identity theft protection services2
  8. Unable to get your credit report or credit score1

Which products

  1. Credit reporting or other personal consumer reports163,534
  2. Debt collection8,148
  3. Checking or savings account912
  4. Credit card834
  5. Money transfer, virtual currency, or money service459
  6. Mortgage454

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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