Alpha CovenantPull a Record

Your community's record · from the CFPB database · Credit cards

IA — credit cards, the record where you live.

Card
381
complaints from IA residents, last 12 months
+13.4%
vs the 12 months before (336)
19
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. CAPITAL ONE FINANCIAL CORPORATION57
  2. SYNCHRONY FINANCIAL51
  3. CITIBANK, N.A.35
  4. WELLS FARGO & COMPANY18
  5. U.S. BANCORP17
  6. JPMORGAN CHASE & CO.16
  7. AMERICAN EXPRESS COMPANY15
  8. Bread Financial Holdings, Inc.14
  9. BANK OF AMERICA, NATIONAL ASSOCIATION12
  10. BARCLAYS BANK DELAWARE12
  11. Block, Inc.11
  12. GOLDMAN SACHS BANK USA11

Companies with the most open files here

  1. SYNCHRONY FINANCIAL4
  2. BANK OF AMERICA, NATIONAL ASSOCIATION3
  3. CAPITAL ONE FINANCIAL CORPORATION3
  4. CITIBANK, N.A.3
  5. Paypal Holdings, Inc2
  6. Chime Financial Inc1
  7. Foris DAX, Inc.1
  8. Imprint Payments, Inc.1

What people here complain about

  1. Problem with a purchase shown on your statement100
  2. Getting a credit card47
  3. Fees or interest40
  4. Other features, terms, or problems39
  5. Problem when making payments34
  6. Closing your account24
  7. Problem with a company's investigation into an existing problem20
  8. Problem with a purchase or transfer17

Which products

  1. Credit reporting or other personal consumer reports9,436
  2. Debt collection740
  3. Credit card341
  4. Checking or savings account336
  5. Money transfer, virtual currency, or money service199
  6. Mortgage119

CFPB complaints about credit cards & prepaid products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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