Alpha CovenantPull a Record

Your community's record · from the CFPB database · Mortgage

AZ — mortgage, the record where you live.

Card
692
complaints from AZ residents, last 12 months
+30.8%
vs the 12 months before (529)
29
still sitting in progress (2 yrs)

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Most complained-about companies here

  1. Shellpoint Partners, LLC64
  2. Rocket Mortgage, LLC48
  3. Freedom Mortgage Company45
  4. Ocwen Financial Corporation41
  5. U.S. BANCORP26
  6. United Shore Financial Services, LLC23
  7. Mr. Cooper Group Inc.19
  8. PENNYMAC LOAN SERVICES, LLC.19
  9. LoanCare, LLC18
  10. BANK OF AMERICA, NATIONAL ASSOCIATION17
  11. WELLS FARGO & COMPANY16
  12. SELECT PORTFOLIO SERVICING, INC.15

Companies with the most open files here

  1. Shellpoint Partners, LLC8
  2. CARRINGTON MORTGAGE SERVICES, LLC2
  3. Freedom Mortgage Company2
  4. Guild Holdings Company2
  5. LoanCare, LLC2
  6. Rocket Mortgage, LLC2
  7. TRUIST FINANCIAL CORPORATION2
  8. United Shore Financial Services, LLC2

What people here complain about

  1. Trouble during payment process324
  2. Struggling to pay mortgage195
  3. Applying for a mortgage or refinancing an existing mortgage74
  4. Closing on a mortgage57
  5. Incorrect information on your report30
  6. Problem with a company's investigation into an existing problem10
  7. Credit monitoring or identity theft protection services2

Which products

  1. Credit reporting or other personal consumer reports94,418
  2. Debt collection9,290
  3. Credit card1,869
  4. Checking or savings account1,807
  5. Mortgage692
  6. Money transfer, virtual currency, or money service680

CFPB complaints about mortgage lending & servicing products filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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