◆ Alpha CovenantPull a Record

Your community's record · from the CFPB database

AK — the record where you live.

Card
All productsCredit reportingDebt collectionMortgageCredit cardsBankingAuto & personal loansStudent loansMoney transfer & crypto
3,250
complaints from AK residents, last 12 months
+39.5%
vs the 12 months before (2,330)
237
still sitting in progress (2 yrs)
#47 of 51
by complaint volume
#41 of 51
per 100,000 residents (444.7 per 100k)
#26 of 51
by year-over-year growth

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Escalating fastest — product areas

  1. Debt collection
    +53.1% (160 → 245)
  2. Credit reporting or other personal consumer reports
    +45.3% (1,806 → 2,624)
  3. Credit card
    +12% (92 → 103)
  4. Checking or savings account
    +7.9% (89 → 96)

Escalating fastest — issues

  1. Incorrect information on your report
    +62.8% (1,062 → 1,729)
  2. Problem with a company's investigation into an existing problem
    +52% (304 → 462)
  3. Attempts to collect debt not owed
    +42.4% (66 → 94)
  4. Managing an account
    +8.9% (56 → 61)

Escalating fastest — companies

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.
    +59.8% (580 → 927)
  2. EQUIFAX, INC.
    +45.3% (569 → 827)
  3. Experian Information Solutions Inc.
    +35.6% (559 → 758)

Most complained-about companies here

  1. TRANSUNION INTERMEDIATE HOLDINGS, INC.927
  2. EQUIFAX, INC.827
  3. Experian Information Solutions Inc.758
  4. BANK OF AMERICA, NATIONAL ASSOCIATION41
  5. WELLS FARGO & COMPANY36
  6. Block, Inc.35
  7. Cornerstone Holdings, Inc.33
  8. Servicer under contract with Federal Student Aid26
  9. GLOBAL CREDIT UNION25
  10. CL Holdings LLC22
  11. CAPITAL ONE FINANCIAL CORPORATION21
  12. Paypal Holdings, Inc19

Companies with the most open files here

  1. Experian Information Solutions Inc.123
  2. TRANSUNION INTERMEDIATE HOLDINGS, INC.66
  3. EQUIFAX, INC.22
  4. Block, Inc.6
  5. BANK OF AMERICA, NATIONAL ASSOCIATION5
  6. MOHELA2
  7. SYNCHRONY FINANCIAL2
  8. CCS Financial Services, Inc.1

What people here complain about

  1. Incorrect information on your report1,729
  2. Problem with a company's investigation into an existing problem462
  3. Improper use of your report405
  4. Attempts to collect debt not owed94
  5. Written notification about debt64
  6. Managing an account61
  7. Took or threatened to take negative or legal action44
  8. Problem with a purchase shown on your statement41

Which products

  1. Credit reporting or other personal consumer reports2,624
  2. Debt collection245
  3. Credit card103
  4. Checking or savings account96
  5. Money transfer, virtual currency, or money service67
  6. Mortgage44

CFPB complaints filed by consumers whose address is in this state. Counts scale with population and company size; they are not findings.

Source: Alpha Covenant Holdings, from the CFPB Consumer Complaint Database. Free to reprint with attribution and a link. · CFPB source

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