Alpha Covenant

United States

Klarna Ab

Documented improvement · first recorded 2026-09-18

  • Untimely responses 49 → 4 (−92%)

Computed from the CFPB database under ledger-2026-06-v1; same rule for every company; cannot be bought. Correction Ledger · badge

Sienna's plain-language read of the record

Klarna Ab has 7 CFPB complaints awaiting a company response. Covenant Risk Index 40/100 — Elevated activity on record — from the official record as of 2026-09-23.

Generated word-for-word from the figures on this page; no model writes or estimates any number.

Elevated activity on record · 40/100
Open CFPB complaints7

CFPB complaints with status 'In progress' — no final company response yet. A status, not a finding.

Filed in the CFPB as: Klarna Ab

Source: CFPB Consumer Complaint Database ↗
Out-of-service rate vs national avg0

Out-of-service rate minus the national average for the worst category with at least 10 inspections in 24 months. 0 = at or below the national average.

percentage points above national average

Not in the FMCSA carrier registry — zero here means no record.

Source: FMCSA SAFER Company Snapshot

CPSC recalls, 24 mo0

CPSC recalls since 2024-10-03 naming “Klarna Ab” as manufacturer, importer or distributor. Being a retailer that sold a recalled product is not counted.

Source: U.S. Consumer Product Safety Commission ↗
Severe weather alerts, state0

National Weather Service alerts of severity Severe or Extreme active in the state at the time of this pull. Conditions, not conduct.

No state on record.

Source: National Weather Service

Vendor Guard · CFPB complaint log, last 12 months

1,863 complaints received (+261.7% vs prior 12 mo) · 7.7% of closed complaints ended with relief · 6.5% answered after the 15-day window

Top issues: Incorrect information on your report (301) · Problem when making payments (270) · Problem with a purchase shown on your statement (263) · Attempts to collect debt not owed (196) · Problem with a company's investigation into an existing problem (100)

Complaints the CFPB sent to the company, by date received; relief share uses CLOSED complaints as the denominator; 'late' = company response after the 15-day federal window.

CFPB source ↗
Protect your operations — monitor this entity · $19/mo Alerts when the official record changes. First 30 days $9. Monitoring never changes a score.

Complaint velocity: 45 received in the latest fully-published week (2026-09-01 to 2026-09-08) vs a usual 42.8/week — no spike. Spike = at least 3 complaints received in the latest fully-published week AND at least 3× the entity's own trailing 12-week weekly average. Measured on CFPB complaints only; FMCSA publishes 24-month totals, not dated events.

Source: Alpha Covenant Holdings, from CFPB, FMCSA, CPSC and NWS records. Counts are not findings of wrongdoing. Pulled 9/23/2026, 10:38:52 PM.

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