Unbilled accessorials, WMS-to-billing gaps, and stale legacy rates silently drain 1–4% of EBITDA before leadership notices. Answer 8 honest questions and see your estimated exposure — plus exactly where it hides.
A "No" marks a place revenue typically leaks.
1.Do you reliably capture and bill EVERY value-added service (kitting, special labeling, custom packaging, repacking)?
2.Do your warehouse system and billing system reconcile automatically (no manual re-keying between them)?
3.Do you have automated, real-time reporting on shipments and charges (not manual spreadsheets)?
4.Do you pass through rising fuel costs with a CURRENT, automated fuel surcharge?
5.Are your contracted rates current and matched to actual cost (no legacy rate mismatches)?
6.Do you vet carriers for safety & operating authority BEFORE you tender (to avoid service failures and claims)?
7.Do you actively track changing regulations and environmental/emissions rules across the regions you operate?
8.Do you have a reliable, predictable pipeline of new shipper clients?
Answer all 8 questions above to unlock your estimate (0/8 done).
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